The Big Data Showroom — Contact tracing & identity verification, South Africa

Services

Four questions, one account.

Where is this person? Is this ID real? Is there a live human behind it? And should you be doing business with them at all? Each search stands alone and is priced on its own.

Live now

Contact Trace

Need to reach someone you have a lawful reason to contact? Submit the reference you already hold and we return the name, surname, ID number and current contact number on record. No trace, no fee.

Coming soon

ID Verification

Need to confirm an ID number is real and belongs to your client? Validate the number, the name attached to it, and its current status.

Coming soon

Liveness Verification

Need to know a real person is on the other end? A short selfie or video check confirms a live human and matches them to their ID — resistant to photos, replays and deepfakes.

Coming soon

Compliance Screening

Need to screen a client before you onboard them? Sanctions, politically exposed persons and adverse media, for your FICA and AML obligations.

Contact Trace is a restricted product. It is available to vetted attorneys and legal practitioners, registered estate agents, debt collectors, and financial services providers / accountable institutions. Eligibility is confirmed during vetting. The verification and screening products are open to any vetted business.

Getting access

Open an account in a day.

Apply, get vetted, start searching. Vetting usually takes one working day — it is what keeps this a professional tool rather than a public directory, and it is the reason your own searches stand up to scrutiny.

01

Apply

Complete the access form. Company details, registration number, and the purpose you intend to trace for.

02

Vetting

We verify the entity and the stated purpose. This is a human review, and we do decline applications.

03

Activation

Your account opens. You choose an individual or team plan, or register for pre-paid credits only.

04

Start tracing

Credits load immediately. Invited team members join under the principal without repeating the vetting form.

Pricing · Contact Trace

Published rates. No sales call.

Three options — an individual plan, a team plan, or prepaid credits with no subscription. Every number is on this page so you can work out your own cost before you speak to us. Rates for the verification and screening products are published as each one launches.

1 credit = 1 contact trace. That is the whole unit. No separate report fee, no per-seat licence, no charge for the interface — and no trace, no fee.

Individual option

One user, their own admin.

R350 / month

Excludes VAT · R billed monthly

500 traces included every month
Top-up credits at R2.00 each
Cancel any time from the billing screen
Second user requires a team plan

Apply for access

Team option

Two or more users, one principal.

2–4 users

R350 / user

5+ users

R300 / user

Excludes VAT · the lower rate applies to every seat, not just the fifth

500 traces included per user, per month
Top-up at R2.00 each, or R1.70 from five users up
Principal invites, removes and audits seats
Credits cannot be moved between users

Apply for access

Work out your month

Users on the account

3 Team · R350 per user

Traces you expect this month

1 500 across the whole account

SubscriptionR1 050

Included traces1 500

Top-up needed—

Total this monthR1 050

R0.70 per trace

One square, one trace

per user

Included Top-up Unused

Top-up credits

Buy more when the month runs short.

Pre-paid credits are used before your included credits, because they expire sooner. They last 30 days from the day you buy them.

25credits

50credits

100credits

200credits

500credits

Rates

Account	Per credit
Individual	R2.00
Team, 2–4 users	R2.00
Team, 5 users and up	R1.70

If you regularly need more than your included credits, a seat is usually cheaper than a top-up. The calculator says so when that is true.

Prepaid option

Pre-paid only.

Register, get vetted, buy credits. Nothing recurs. A principal can buy credits and assign them to team members; once assigned, credits stay with that user. All pre-paid credits expire 30 days after purchase.

The details, in one place

All prices exclude VAT at 15%. Use the toggle above to see VAT-inclusive amounts.
Included credits reset on the 1st of each month. They do not roll over and cannot be transferred between users.
Billing runs on the 1st. Your first charge is taken at activation, and covers you until the next 1st — you receive the full 500 credits regardless of the date you join.
Activate on or after the 25th and your first charge covers the remainder of that month and the month following.
Pre-paid credits are consumed before included credits, since they expire sooner.
Moving from four to five users drops every seat to R300 immediately. Dropping below five reverts at the next billing date.
Cancel from the billing screen at any time. Your access continues to the end of the paid month.
A trace that returns no result is not charged. You only spend a credit when we return data.

The platform

Built for professional use.

Controlled access, managed seats, and a complete record of everything your team runs — encrypted and POPIA-aligned throughout.

Secure by default

Personal information is encrypted on the wire and in storage. Two-factor authentication on every account, authenticated end to end.

Your team, under control

A principal manages seats, adds and removes users as the team changes, and sees the full activity of the account in one place.

Your record, exportable

Every search is recorded with the user, the time and the purpose. Export your team's activity whenever you need it, in your own hands.

Questions

Before you apply.

What exactly is a credit?

One credit buys one contact trace. At present every trace costs the same, whatever reference you submit and whatever comes back.

Am I charged for a trace that finds nothing?

No trace, no fee. A credit is only spent when we return data.

Who can use Contact Trace?

Vetted attorneys and legal practitioners, registered estate agents, debt collectors, and financial services providers / accountable institutions. Eligibility is confirmed during vetting. The verification and screening products are open to any vetted business.

When do the other products launch?

ID Verification, Liveness Verification and Compliance Screening are in build. Rates are published on this page as each one goes live, and existing account holders get access without re-vetting.

Where does POPIA fit in?

You record a lawful basis when you register, and every search is logged against a user and that purpose. Access is restricted, we don't sell data and we don't do bulk exports. If a data subject asks what you looked up and why, the answer exists and you can produce it.

Do unused credits carry over?

Included credits expire at the end of the calendar month. Pre-paid credits expire 30 days after you buy them. Because pre-paid credits expire sooner, we spend those first.

Can I move credits between team members?

No. A principal assigns pre-paid credits to a user when purchasing them, and they stay with that user. Included credits belong to the seat they were issued to.

Is it cheaper to add a user than to buy top-ups?

Often, yes — a seat costs R300 to R350 and brings 500 traces, while 500 top-up credits cost R850 to R1 000. We would rather tell you that than have you find out later. The calculator above works it out for you.

Do you sell data in bulk?

No. Access is per-trace, vetted, logged and bound to the purpose you registered. Bulk requests are declined.

Get started

Apply for an account.

Vetting usually takes one working day. There is no charge until your account is activated and you have chosen a plan.

Start the access form Talk to us first